ALWAYS get a receipt!

Today I checked my credit card balance online and saw that I was charged $76.50 for a purchase I made at Whole Foods on Sunday. I left for Houston on Tuesday, so I bought very few items at Whole Foods that day: 2 bottles of $10 wine, 2 bottles of marinara sauce, and a package of tofu. I was obviously overcharged.

When I had checked out, I was told that I didn't need to sign anything- which is the case when your purchase is under $25. When I walked over to the bagger, she was putting items into my bag that weren't mine, and had started filling another bag. I told her those weren't my items, we removed them from my bag, and checked with the cashier to make sure everything was okay. He said everything was fine, and I left. I never received a receipt, and for some reason assumed that the bagger had put the receipt in the bag then absent-mindedly kept bagging. But hey, the whole purchase was less than $25, right?

I called Whole Foods today and explained the problem. Once the WF employee found the receipt, he went through it with me and marked off the items that I didn't buy- I was charged for the next customer's items. My card will be credited as soon as the man in charge of these things is in tomorrow and can sign off on the refund. I'm not foreseeing any problems there, knock on wood.

Although this was kind of a pain in the butt to deal with today, I still love Whole Foods. The employee was very nice and helpful and took care of everything quickly.